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We look after your safety.
We present you all the legal documents so you know, you are in good hands.
Privacy Policy
Effective Date: 2/2/2025
At Viantx , your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websitehttp://viantxstudio.com/.
Information We CollectWe collect personal information (like name, email, and payment details) when you make a purchase, sign up, or contact us. We also collect non-personal data (like IP address and browser type) to improve the Site.
How We Use Your Information
We use your information to:
Process transactions and provide services
Communicate with you (e.g., confirmations, updates)
Improve the Site and send marketing communications (if you’ve opted in)
Sharing Your Information
We do not sell your data. We may share it with trusted service providers (e.g., payment processors) or if required by law.
Cookies
We use cookies to enhance your experience. You can control cookies through your browser settings. For more, see our Cookie Policy.
Data Security
We implement security measures to protect your data but cannot guarantee 100% security.
Your Rights
You can access, update, or delete your personal information. You can also opt out of marketing emails at any time.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy. Any changes will be posted here with the updated date.
Contact Us
If you have questions, contact us at:
Contact@viantxstudio@gmail.com
+34 640633459
Refund Policy
Effective Date: 2/2/2025
At Viantx, we strive for customer satisfaction. Please review our refund policy below:
1. No Refunds After Completion
Once a project is completed and delivered, no refunds are offered, as our services involve custom work.
2. Cancellations
You may cancel and receive a full refund if no work has started. Once the project begins, cancellations are not eligible for a refund.
3. Revisions
We offer limited revisions within 7 days of delivery. Contact us if changes are needed.
4. Issues or Disputes
If there’s a problem with the service, please contact us within 2 days. We will work to resolve the issue, which may include offering partial refunds or other solutions.
5. Requesting a Refund
To request a refund or cancellation, please email us at Contact@viantxstudio.com with your order details.